Terms of Service

domain
 registration agreements

Domain name registration services are provided by corresponding registries on behalf of VIVA4 Solutions. Please refer to the applicable registration agreements.

web
 hosting terms of service

WEB HOSTING TERMS OF SERVICE
VIVA4 Solutions provides World Wide Web page hosting. VIVA4 Solutions reserves the right to suspend or cancel a customer's access to any or all services provided by VIVA4 Solutions when VIVA4 Solutions decides that the account has been inappropriately used or otherwise.

SERVER USE
Personal accounts are to be used by the primary owner only. Personal account holders are not permitted resell, store or give away web-hosting services of their web site to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.
VIVA4 Solutions reserves the right to refuse service and /or access to its servers to anyone.

VIVA4 Solutions do not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of VIVA4 Solutions.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

Commercial Email (SPAM) - Includes the sending of unsolicited email, or using an email address hosted by VIVA4 Solutions to send unsolicited email. The designation of "spam" is left entirely to the discretion of VIVA4 Solutions.

Backup data files - VIVA4 Solutions prohibits the use of its web hosting service as a backup storage facility. Any backup files created from data held within a user account must be removed from the server within 48 hours of creation. VIVA4 Solutions may permanently remove any backup data files in breach of this condition.

UNLIMITED USE POLICY
High data storage: VIVA4 Solutions offers an unlimited use policy by maintaining very large ratios of storage space per customer. In rare cases, VIVA4 Solutions may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, VIVA4 Solutions reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.
VIVA4 Solutions may implement the following policy to its sole discretion:
When a web site is found to be monopolising the resources available VIVA4 Solutions reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby VIVA4 Solutions continues hosting the web site for an additional fee.

PAYMENT POLICIES
All accounts are set up on a prepay basis. Although VIVA4 Solutions reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established.

CANCELLATION AND REFUNDS
VIVA4 Solutions reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes VIVA4 Solutions' terms of service a refund will not be issued in the event of a cancellation.

Fees charged on a prepay basis are non-refundable. Customers are not entitled to receive a refund unless the service is cancelled by VIVA4 Solutions. In addition some accounts incur set-up fees, these charges are also non-refundable.

INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold VIVA4 Solutions harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against VIVA4 Solutions, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless VIVA4 Solutions against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with VIVA4 Solutions' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from VIVA4 Solutions' server.

DISCLAIMER
VIVA4 Solutions will not be responsible for any damages your business may suffer. VIVA4 Solutions makes no warranties of any kind, expressed or implied for services we provide. VIVA4 Solutions disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by VIVA4 Solutions and its employees. VIVA4 Solutions reserves the right to revise its policies at any time.

PRIVACY POLICY
VIVA4 Solutions respects the privacy of every individual who visits our Web sites, responds to our interactive advertisements or sends us e-mail. This Privacy Statement outlines the information VIVA4 Solutions will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit VIVA4 Solutions, respond to our Web-based advertisements or send us email.

VIVA4 Solutions will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.

The following are some examples of when VIVA4 Solutions may require that you provide personally-identifiable information:
If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.

When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise:

VIVA4 Solutions will not sell personally-identifiable information to third parties, unless stated at the time of collection. We may share information with business partners. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners.
Copyright (c) 2004-2009 VIVA4 Solutions - www.viva4.com